HP Reviews

Brand new Omen gaming computer Bad rom in 2 months of use' also failed IRQ test. Paid $2000.00 for it better off going to Walmart and getting one, the one I had from there lasted for years. Hard to get Tech support and to navigate site. Took half the day for them to tell me they would send me a shipping box so I can return it.

Service assistance clients impossible à joindre malgré plusieurs tentatives.

Missed two delivery dates, lied they kept my money for 18 days, never answered the phone when called, lied about machine saying it had to be built and coming from japan. Finally bought from staples they had inventory and sold for same price and at the last minute they tried to deliver after i purchased the other machine i had to wait for ups to deliver and i refused delivery. They would not take my cancel. They are a nightmare. HP you should be ashamed still waiting for my bank to return my money. One word for HP S-IT

Had the monthly subscription plan where they claim to send you a new cartridge BEFORE your existing ones run out.
Ran out of black with no sign of a replacement.
Contacted them and although I passed all the security checks they couldn't order me a new cartridge as I was in work so couldn't give them the serial number of my home printer (which is saved on my account).
Contacted them again requesting a black cartridge - jumped through endless hoops and a few days later received a colour cartridge.
Went through endless not chats trying to get it sorted but it took a month in all
Cancelled my subscription as the service was so poor - only to be told that the new cartridge I had battled to get would stop working when my subscription ended even though it was installed.
HP print subscription is a scam and the customer service is appalling - avoid like the plague!

The printer in not user friendly, it is too involved to print a simple document. It took 15 minutes of trying to print a document, before I gave up. I never printed the document and this has happened on several occasions. THIS IS THE WORST PRINTER I'VE EVER PURCHASED. I HATE THIS PRINTER. If anyone asks I will tell them to NEVER. Purchase this printer. And this is from a loyal HP customer. The printer is HP Deskjet 2742e. Absolutely awful.

HP Ink is not economical. I was just reading a review on the ink as I was on EBAY and Amazon looking for the cheapest deal and someone there was stating that when they use the ink in the printer, it only does about 60 pages and even when it says that there is ink left, it just wont print. I have a picture of the (to be) wasted ink but it wont let me download it. HP has never been a great Company for me. It took me ages to print to begin with and I still might go out and get my favourite: Canon.

FRUSTRATING!!! Like other similar reviews, trying to print and scan with these new HP's is 100% terrible. Waste of time and a sure method to get your blood pressure up. Printing with HP was better in 2016 vs. 2022. This is a step backwards. HP ought to read these reviews and make immediate changes. Shame on you HP and your idiot engineers.

CAN NOT CONNECT CAN NOT PRINT CAN NOT DO ANYTHING BIGGEST LOAD OF CRAP EVER

I had an HP Photosmart 7762 for many happy years. Like an idiot I thought I'd replace it with another HP printer. It's nothing but trouble. First you must connect to the internet to set it up and install it. Then you have to download lots of apps. The Instant Ink is anything but and they don't warn you when you're approaching your limit, so you suddenly find yourself charged much more than the pre-arranged amount. Then, when you cancel, you can no longer use the cartridges they supplied. EVERY time I try to scan, there are problems - usually the HP software cannot find the HP machine! And forget about using any other scanning app - no way! The support is absolutely useless - everything depends on apps. Save yourself grey hairs, stress and money - avoid HP!

I tried to get support to order the right charger for my (slightly older) laptop. No one felt responsible to assist me, directing me to websites and people that couldn't help either.

What I was looking for was just someone to give me simple advice of what product I should be looking for.

No one seemed to have technical knowledge, rather focused on sales and presentation of items. Very unstructured for a simple query.

I've had a bit of a frustrating time trying to get a laptop repair sorted but spoke to the nicest, most helpful customer service agent this afternoon who has put my mind at ease and was very warm while being very professional and capable - shout out to Jamal!

Have you ever had to spend at least (I mean AT LEAST) 30 minutes every time you want to print something setting things up from the start? Go buy a HP printer to get the experience. When tried to contact customer support, a robot answered you and kept repeating the wrong serial number.
And good luck trying to speak to an ACTUAL person!

I purchased the computer a little over a year ago, it is very slow, and I think that maybe something didn't go right when I turned it on for the 1st time. I talked to customer service while I still had a warranty but they could barely speak/understand English. I had to explain the situation many times over and it was never resolved. I think that it would be a good computer if something hadn't went wrong initially. I wish that I could have understood the customer service rep better. Also in fairness to HP I am not super tech savvy. I do own a printer/fax/copier from HP that I love.

I bought an HP Pavilion x360 in January 2022. In June 2022 (6 months later) it suddenly shut down and would not restart. I tried several processes with HP Support (they were polite and tried to help) but nothing worked. Although I had a one-year warranty, HP would not honor it because I bought the laptop in Florida, but I am currently in South America. Turns out, the warranty is only good in the country where you buy the computer, even though HP is an international company. I had to pay out-of-pocket to fix my laptop. The warranty was worthless and HP didn't stand behind its product. Digital nomads are out of luck if their HP dies while traveling. Very disappointing!

I ordered a print cartridge for my large HP plotter. Thirteen days later, I got it but had to go to the post office to pick it up. It came from Middleton, TN, which is 365 miles from me, and my trip planner says I could drive it in 6.5 hours. If you chose Fedex as the shipper, your problems are only just beginning. Fedex got it to the Kansas City area, 3.5 hours from where I live. Then for some strange reason, they handed it off to the USPS. Those are two versions of the same abyss. My advice, get your cartridges filled by the guy who works out of the trunk of his car. You will at least not be dead in the water for 13 days.